PB Solutions

A website design for PB Solutions, showcasing the research, content planning, and wireframing used to create a clear multi-service digital foundation.
Dev Tech Solutions | PB Solutions displaying the P.A.T (Portable Appliance Testing) hero sectionDev Tech Solutions | PB Solutions why choose PB Solutions website section displaying cardsDev Tech Solutions | PB Solutions what we do icon cardsDev Tech Solutions | PB Solutions text left image right website section showcasing the textual content and section imageDev Tech Solutions | PB Solutions our work grid showcasing 6 work items with their titlesDev Tech Solutions | PB Solutions about page hero showcasing a dark silhouette of people

The Challenge

PB Solutions needed a single digital presence that could house four sole traders under one banner without becoming cluttered or confusing. At the time of engagement, the business had no clear website structure, fragmented service messaging, and no defined user journey.

The challenge was to create a strategic foundation that would:
Clearly explain a wide range of practical services
Build immediate trust for users in stressful situations
Appeal to time-poor customers who just want help, quickly
Support enquiries without overwhelming users with friction or unnecessary complexity

Our Solution

Rather than jumping straight into visuals, we treated the project as a discovery-led design phase.

We worked through research, service definition, sitemap planning, content creation, and wireframing to establish a clear structure for the website. The homepage was designed to surface services early, helping users quickly identify what they need without scrolling or guesswork.

Each service was carefully written in plain, reassuring language, focusing on outcomes and understanding rather than technical detail. Calls to action were positioned to feel supportive and accessible, reinforcing trust rather than pressure.

The design direction balanced professionalism with warmth, reflecting the family-run nature of the business while maintaining clarity and consistency across all sections.
Dev Tech Solutions | PB Solutions homepage hero section expanded, showcasing the textual content and background image

The Results

This phase of the project resulted in a fully defined digital blueprint for PB Solutions, establishing clarity across services, structure, and messaging before development begins. The research and planning work brought cohesion to a business offering multiple services under one brand, removing ambiguity and setting clear expectations for users.

Through structured content, intentional page layouts, and trust-led messaging, the design phase created a solid foundation that prioritises usability, accessibility, and confidence. With the sitemap, wireframes, and content now clearly defined, PB Solutions is positioned to move into build with a clear direction, reduced risk, and a website strategy aligned to real user needs rather than assumptions.
Research-led website strategy
Clear multi-service structure
Trust-focused content and messaging
Defined user journeys and CTAs
Build-ready wireframes and design direction

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